Terms of service

Welcome to Value Bay. These Terms of Service ("Terms") govern your access to and use of our website, www.valuebay.shop, and the purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Online Store

By using this website, you confirm that you are at least the age of majority in your country or state of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our products or services for any unlawful purpose or in violation of applicable laws.

2. Products and Pricing

We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

Correct any errors or inaccuracies.
Update product information without prior notice.
Modify or discontinue products at any time.
Refuse or cancel orders where necessary.

Prices are subject to change without notice.

3. Orders

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for reasons including but not limited to:

Suspected fraud
Pricing errors
Product availability
Payment issues

If payment has already been processed, any applicable refund will be issued to the original payment method.

4. Shipping

Orders are typically processed within 3–7 business days.

Delivery times are estimates only and may vary depending on destination, customs processing, weather conditions, courier delays, or other circumstances beyond our control.

Value Bay is not responsible for delays caused by shipping carriers or customs authorities.

5. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and agreed to our Return & Refund Policy.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, website design, and branding, is the property of Value Bay or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use any content without prior written permission.

7. User Conduct

You agree not to:

Use the website for unlawful purposes.
Interfere with the operation or security of the website.
Upload malicious software or harmful code.
Attempt unauthorized access to our systems.
Use false or misleading information when placing orders.

8. Limitation of Liability

To the fullest extent permitted by law, Value Bay shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or purchase of our products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Third-Party Services

Our website may use or link to third-party services, including payment processors, analytics providers, shipping companies, and marketing platforms.

We are not responsible for the content, policies, or practices of third-party websites or services.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable consumer protection and commercial laws relevant to the operation of Value Bay and the jurisdictions in which we conduct business.